A man at Mumbai’s airport McDonald’s was surprised when he ordered a vegetarian burger but was accidentally charged for a chicken one. He claimed “mental distress,” initially paid ₹100 refund, and sought over ₹2 crore compensation in court asserting service failure.

The restaurant staff quickly corrected the mistake, apologized, and offered the refund. Still, the customer felt let down and demanded a formal apology. He escalated the issue by filing a police report and approaching the consumer court, arguing the mix-up caused humiliation and stress.

However, the Bengaluru consumer commission dismissed the lawsuit. The court noted he did receive the correct vegetarian item and that the billing error was minor and promptly resolved. It ruled that such a mistake, fixed with an apology and refund, did not amount to service deficiency or a valid reason for huge compensation.